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Unconscious Bias in the Workplace
Module 1: Welcome and Foundations
Welcome (2:22)
Introductory Survey
Framework and Guidelines
Noticing and Naming
Foundations of Diversity, Equity, and Inclusion
Diversity: Understanding Social Identity Groups
Video: Stories of Identity (3:11)
Assignment: Cultural Identity Inventory
The Power of Inclusion
Equity, Not Equality
Video: Understanding Intersectionality (6:20)
Module 2: Unconscious Bias
Cycle of Socialization
What is Unconscious Bias?
Video: Stories of Bias (8:34)
Video: How identity impacts everyday life (7:16)
The Implicit Association Test
Assignment: Bias in your workplace
Module 3: Research
Introduction: Research on Bias in the Workplace
Case Study #1: Orchestras and Blind Auditions
Case Study #2: Ethnicity and Bias
Case Study #3: Discrimination in the Customer Service Industry
Case Study #4: Creating a Diverse Candidate Pool
Assignment: How has the research changed your thinking?
Module 4: Unconscious Bias in the Workplace
Introduction: How Bias Shows Up in the Workplace
Confirmation Bias
Recency Bias
Central Tendency Bias
Beauty Bias
Affinity Bias
Assignment: How Do You Mitigate Bias?
Strategies to Mitigate Bias
Module 5: Action Planning and Wrap Up
Recap
Video: Closing (1:20)
Resources
Case Study #2: Ethnicity and Bias
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